Life at University

Mental health at university


University life is full of opportunities that you must take advantage of. But none of these should come at the expense of your health and wellbeing. Remember – treat a mental health emergency as seriously as you would treat a physical health emergency.

  • Call 999 or NHS Direct on 111
  • Go to A&E immediately
  • Seek help in your Halls of your Residence – your porter or warden
  • Contact Shout via their 24/7 free text service, text SHOUT to 85258, if you’re struggling to cope or need immediate help. Text Jami at 85258
  • Call the Papyrus HOPELINEUK, on 0800 068 41 41 or text 07860 039 967
  • Contact your Community Mental Health Team (CMHT) if you have one
  • Contact JTeen
  • The Jewish Helpline on 0800 652 9249 (Sunday – Thursday 12:00 – 00:00; Friday 12:00 – 15:00)
  • Call Samaritans – 116 123
  • Contact Nightline at your campus
  • Call 111 and press ‘2’ for immediate help
  • Call a friend or relative
  • Call your GP (if it’s urgent, ask to be seen in 24 hrs)
  • Visit Qwell for community and professional support, personal tools and online magazine
  • Join a peer support programme - like student minds
  • For additional important helplines covering a wide range of areas click here
  • Managing your mental health during global events:


  • Contact your academic tutor
  • Make an appointment at your University counselling service
  • Call your Student Union Welfare service
  • Keep yourself well:
    1. Connect – talk to someone (don’t text!); listen to someone; ask someone how they are
    2. Keep learning – break down your work into manageable chunks; read a new book; learn a new skill (unrelated to your studies… baking, guitar playing, crocheting!)
    3. Take notice – use your 5 senses to notice the world around you (smells, things you can see, touch, taste new foods etc.)
    4. Give – volunteer your time, help someone else, donate your money/skills/knowledge
    5. Be active – find exercise you enjoy; go for a walk, run, dance, play a team sport
  • Watch some helpful self-care videos for support
  • Visit student space or visit Mind for ideas of how to focus on your wellbeing
  • If you need support regarding grief you can reach out to charities like Grief Encounter
  • Grief encounter supports bereaved young people. They have a 9am-9pm helpline at 0808 803 0111.
  • You can contact Grief Encounter by clicking here
    Sexual Violence and Harrassment can happen to people, regardless of age, gender or sexual orientation. If you have experienced any kind of sexual violence, it is not your fault . There are charities who can help, both on and off campus.
    National and Local Services:
  • Sexual assault Referral Centre (SARC): Offers advice, support, counselling, sexual health screening referrals, forensic medical examination and the support of an Independent Sexual Violence Advisor (ISVA) with or without police involvement.Find your local SARC on the NHS website. Alternatively, you can also call NHS 111, speak to your GP or ask in A&E.
  • Rape Crisis England and Wales: Network of independent Rape Crisis Centres that provide frontline, specialist, independent and confidential services to people of all ages who are subject to any form of sexual violence. England and Wales Helpline: 0808 802 9999 (12-2:30pm and 7-9:30pm). Scotland Helpline: 0800 148 88 88
  • The Survivors Trust: Offers resources and links to services, as well as guidance for those supporting survivors. Helpline: 08088 010 818
  • Galop National LGBT Domestic Abuse Helpline: Emotional and practical support for LGBT+ people who have experienced domestic abuse. Helpline: 0800 999 5428
  • Trans Survivors Switchboard: Support to trans people, including non-binary and questioning people, who have experienced sexual violence. Helpline: 01273 204 050
  • Safeline Male Survivors Telephone Helpline: Offers support to men affected by rape or childhood sexual abuse. Helpline: 0808 800 5008.
  • Respond: National charity working with people with learning disabilities subjected to abuse or violence which offers a range of evidence-based trauma informed services for children, young people, adults and professionals.

  • Culturally Specific Services:
  • Jewish Women’s Aid: Offers confidential support to Jewish women aged 16+ nationally who have experienced relationship abuse and sexual assault. Domestic Abuse Helpline: 0808 801 0500.Sexual Violence Helpline: 0808 801 0656. Webchat: jwa.org.uk/webchat. Website: jwa.org.uk/contact-us
  • Jewish Sexual Abuse Support: (JSAS - previously Migdal Emunah): Offers help, support and counselling to women, children, and men who have experienced intimate abuse. Also has access to Independent Sexual Violence Advisors (ISVAs). Tel: +44(0) 7519 980774 Email: [email protected]. Website: https://jsas.org.uk/

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